77fbc Privacy Policy — Your Complete Guide to Information Security

📋 1. Introduction & Scope

77fbc (https://77fbc.win) is a trusted online gaming platform that places the highest importance on its members' privacy. This Privacy Policy ("Policy") explains what personal information 77fbc collects, how it is used, who it may be shared with, and what rights you have over your data.

By using the 77fbc website, mobile app, or any of our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this Policy, please discontinue use of our services.

This policy is built in accordance with international data protection standards (GDPR) and applicable local laws. 77fbc believes transparency is the foundation of trust — which is why we've presented this policy in clear, straightforward language.

📥 2. What Information We Collect

77fbc collects the following types of information to deliver safe and seamless services. We only collect what is genuinely necessary.

A. Information collected directly from you

• Identity Information: Full name, date of birth, national ID number, or passport number.
• Contact Information: Email address, mobile number, residential address.
• Financial information: Mobile banking account numbers (Mobile Banking, Nagad, Rocket) and bank account details.
• Account information: Username, password (encrypted), security questions.
• Verification Documents: Photos or scans of identity documents submitted during the KYC process.

B. Information collected automatically

• Device Information: IP address, browser type, operating system, device ID.
• Usage Data: Login times, page visits, game history, and bet logs.
• Location Data: Approximate location based on IP address (precise GPS data is not collected).
• Cookies & Tracking: Session cookies, performance cookies, and preference data.

⚙️ 3. How We Use Your Information

77fbc uses the information it collects for the following purposes. Each use has a clear legal basis.

• Account management: Managing registration, login, password recovery, and account security.
• Service Delivery: Game operation, bet settlement, payment processing, and transaction record keeping.
• Identity Verification: Verifying age and identity, and complying with international KYC/AML requirements.
• Security & Fraud Prevention: Detecting suspicious activity, identifying multiple accounts, and keeping the platform secure.
• Customer Support: Responding to support requests, resolving complaints, and addressing user issues.
• Marketing & Communications: Keeping you informed about new bonuses, promotions, and updates (only with your consent).
• Legal obligations: Reporting to regulatory authorities and complying with court orders.
• Platform Improvement: Analyzing user behavior to improve games and services.

🤝 4. Data Sharing & Disclosure

77fbc shares your information with third parties only in limited, defined circumstances. Each case is detailed below:

Authorized partners

• Payment Processors: Mobile Banking, Nagad, Rocket, and banks receive only the information strictly necessary for processing transactions.
• KYC provider: Licensed third parties for identity verification services.
• Game Software Providers: Anonymized gaming data only, used for game operation purposes.
• IT infrastructure: Server hosting and cloud storage providers (under strict confidentiality agreements).

As required by law

• In response to a court order or a lawful request from a government authority.
• To financial regulatory authorities in compliance with Anti-Money Laundering (AML) regulations.
• For lawful investigations by national security or law enforcement agencies.

🔒 5. Data Security Measures

77fbc employs industry-leading technical and organizational measures to protect your data. Our security framework is regularly audited by independent third-party auditors.

• TLS/SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: All passwords are hashed using the bcrypt algorithm — no password is ever stored in plain text.
• Firewall & DDoS Protection: Advanced network security measures that prevent unauthorized access.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Real-Time Monitoring: A 24/7 security monitoring system that instantly detects unusual activity.
• Data Minimization: Only the minimum necessary data is collected and stored.
• Regular Audits: Annual third-party penetration testing and security assessments.

🍪 6. Cookies & Tracking Technologies

77fbc uses cookies and similar technologies on its website to enhance your browsing experience. Details on the different types of cookies are provided below:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

🗄️ 7. Data Retention Periods

77fbc does not retain your information longer than necessary. Specific retention policies apply to each category of data:

• Account information: For the duration of the active account and up to 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (as required by financial regulatory guidelines).
• Gaming Logs: Up to 3 years (for dispute resolution purposes).
• KYC documents: Up to 5 years (in accordance with AML regulations).
• Support Contact: Up to 2 years after the issue is resolved.
• Marketing Data: Until you withdraw your consent, or for a maximum of 3 years.

Once the retention period expires, data is securely deleted or anonymized.

⚖️ 8. Your Privacy Rights

As a 77fbc member, you have the following rights over your personal information. These rights are recognized under GDPR and international data protection laws.

To exercise these rights, email [email protected]. We will respond within 30 days. In some cases, legal obligations may prevent complete deletion of certain information.

🔞 9. Protection of Minors

77fbc strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• If it is found that a minor has created an account, that account will be closed immediately.
• No personal information from minors is knowingly collected.
• If you believe your child is using our platform, please contact our support team immediately.

🌐 10. International Data Transfers

77fbc operates servers and service providers across multiple countries. This means your data may sometimes be processed outside of Bangladesh.

• For international transfers, we use GDPR-compliant Standard Contractual Clauses (SCCs).
• Data is only transferred to countries with adequate data protection measures in place.
• All third-party service providers are required to comply with 77fbc's data protection standards.

📝 11. Changes to the Privacy Policy

77fbc may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• By posting a notice on the website with the "Last Updated" date.
• By sending a notice to your registered email address for significant changes.
• Via pop-up notification at the time of login.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you object to any changes, please contact us before closing your account.

📧 12. Contact & Complaints

For any privacy-related questions, concerns, or requests to exercise your rights, please contact 77fbc's Data Protection Team:

• Email: [email protected] (Subject line: "Privacy Request")
• Live Chat: Chat with us directly from any page on the website.
• Response Time: Typically within 7 business days, and no longer than 30 days.

If you are not satisfied with our response, you may file a complaint with the data protection authority in your country.